Gotoh® T1802 tremolo bridge
The T1802 tremolo bridge features machined titanium saddles and a machined steel tremolo block for a quick response, thick lows and rich highs. The 10.5mm string spacing allows for easy picking across strings and its snap-in construction makes it easy to load a tremolo arm.
dyna-MIX 9 switching system w/Alter switch
dyna-MIX 9 offers nine sound variations, and can easily switch between humbucker and single coil modes with just the mini switch. One mode is even able to simulate a humbucker sound from the combination of the 2 single coil pickups.
Seymour Duncan® Hyperion™ Pickups
Seymour Duncan® Hyperion™ Pickups feature a moderate output through Alnico-5 magnets to keep the clarity of the fundamental tone when using a distortion sound, and to deliver a clear pick attack. From treble to bass, the overall tonal balance is evenly adjusted., and works well with various effect pedals.
Oil-impregnated Bone nut /Stainless Steel Frets
The Oil-impregnated bone nut provides superior tuning stability and warm rich resonance. Stainless steel frets boast excellent corrosion resistance. The wide and tall fret-type offers a quick response, good articulation when playing chords and clear tone when playing single notes.
S-TECH WOOD Roasted Maple fretboard w/Black dot inlay
S-TECH special roasted treatment provides a superior attack and a well-balanced tone and a rich sustain. In order to achieve supreme neck grip comfort, the fretboard edge is finished with a smooth curve.
Oval C S-TECH WOOD Roasted Maple neck
The S-TECH special roasted treatment increases the wood's stability, durability, water resistance and tolerance of temperature changes. The neck is sealed with an oil finish which helps make it feel similar to a well-played guitar neck.
Ergonomic rear body contour
A shallow body back contour and a big forearm contour make the guitar body fit the player naturally, thus increasing playing comfort. The AZ body has a deep waist and different radii on each body edge curve, making it easier to play in both standing or sitting positions.
Gotoh® Magnum Lock machine heads w/H.A.P.(Height Adjustable Post)
GOTOH® MAGNUM LOCK® machine heads have an established reputation for tuning stability. Its H. A. P® (Height Adjustable Post). system allows for the adjustment of string posts for the appropriate tension of each string.
Luminlay side dot inlays
The Luminlay side dot position marks make it easy for players to see fretboard position marks when performing on dark stages.
Super All Access Neck Joint
The Super All Access Neck Joint increases playability and allows for easy access to the higher frets.
We accept all forms of major credit and debit cards including Visa, MasterCard, Discover and American Express. We also have the option to use PayPal, Apple Pay, Google Pay, and Amazon Payments.
To be eligible for a return, you must contact our sales dept. for a RMA return auth number. Our staff can be contacted via email or phone. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Unless the USED item fails to meet description, or is lost or damaged in shipping, USED items cannot be returned.
Additional non-returnable items:
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable), such as items with obvious signs of use.And any item not in its original condition, is damaged or missing parts for reasons not due to our error, or any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@grassrootsmusicstore.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@grassrootsmusicstore.com and send your item to: Grass Roots Music Store, 1045 Asbury Avenue, ocean city NJ 08226, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Grass Roots Music Store, 1045 Asbury Avenue, ocean city NJ 08226, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Thank you.